Shipping policy
SHIPPING POLICY — Root & Ripe
Effective Date: June 2026
Where We Ship
We currently ship across India. We are working on international shipping — stay tuned.
Processing Time
All orders are processed within 1–2 business days (Monday–Saturday, excluding public holidays). Orders placed after 12:00 PM IST may be processed the next business day.
Delivery Timelines
| Destination | Estimated Delivery |
|---|---|
| Metro cities (Mumbai, Delhi, Bengaluru, Chennai, Hyderabad, Kolkata) | 2–4 business days |
| Tier 2 & Tier 3 cities | 4–7 business days |
| Remote/rural areas | 7–10 business days |
Timelines are estimates and may vary during peak seasons, festivals, or due to courier delays.
Shipping Charges
- Free shipping on orders above ₹499
- A flat shipping fee of ₹49-₹99 applies to orders below ₹499
Order Tracking
Once your order is dispatched, you will receive a tracking link via email/SMS. You can track your shipment directly on the courier partner's website.
Damaged in Transit
If your order arrives damaged due to transit, please refer to our [Refund & Return Policy]. We will arrange a replacement promptly.
Important Notes
- We are not responsible for delays caused by courier partners, natural events, or incorrect addresses.
- Please ensure your delivery address and phone number are accurate at checkout.